Privacy Policy

Information We Collect

At Werlamortius, we collect various types of information to provide you with our AI-powered automation services. This includes information you provide directly to us, information we collect automatically when you use our platform, and information we receive from third parties.

Personal Information You Provide

• Account registration information including your name, email address, phone number, and company details
• Profile information such as job title, department, and professional preferences
• Payment and billing information including credit card details and billing addresses
• Communications with our support team including emails, chat messages, and support tickets
• Content you create or upload to our platform including documents, templates, and automation workflows
• Feedback, surveys, and testimonials you provide about our services

Information Collected Automatically

We also collect technical information including your IP address, browser type, operating system, device identifiers, and referring URLs. This data helps us understand how you interact with our platform and allows us to improve our services continuously.

How We Use Your Information

We use the information we collect for several important purposes that directly benefit your experience with our AI automation platform. Our primary focus is providing you with reliable, secure, and continuously improving services.

• Account management and user authentication across all platform features
• Processing payments and managing subscription billing cycles
• Delivering customer support and technical assistance when you need help
• Sending important service notifications, updates, and security alerts
• Analyzing platform usage to identify areas for improvement and new feature development
• Detecting and preventing fraudulent activities, security threats, and unauthorized access
• Complying with legal obligations and regulatory requirements in our industry
• Conducting research and development to enhance our AI algorithms and automation capabilities

We may also use aggregated, anonymized data for statistical analysis and industry research. This helps us understand broader trends in automation technology and contribute to the advancement of AI-powered business solutions.

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, there are specific circumstances where we may share your information to provide our services effectively and comply with legal requirements.

Service Providers and Partners

We work with trusted third-party service providers who help us operate our platform, process payments, provide customer support, and deliver our services. These partners include cloud hosting providers, payment processors, email service providers, and analytics companies. All service providers are contractually required to protect your information and use it only for the specific services they provide to us.

Legal Requirements and Protection

• When required by law, regulation, or legal process including subpoenas and court orders
• To protect the rights, property, or safety of Werlamortius, our users, or the public
• To investigate potential violations of our terms of service or user agreements
• In connection with the investigation of fraud, security breaches, or other illegal activities
• During business transfers such as mergers, acquisitions, or asset sales where user information may be transferred

Data Security and Protection

Protecting your personal information is a top priority at Werlamortius. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats and maintain the highest standards of data protection.

Technical Safeguards

• Advanced encryption for data in transit and at rest using industry-standard protocols
• Multi-factor authentication requirements for administrative access to sensitive systems
• Regular security audits and penetration testing conducted by independent security firms
• Automated monitoring systems that detect and respond to potential security threats
• Secure data centers with physical access controls and environmental monitoring
• Regular software updates and security patches applied to all systems and applications

Organizational Measures

Our team receives regular training on data protection best practices and privacy regulations. We maintain strict access controls ensuring that only authorized personnel can access personal information, and only when necessary for their job responsibilities. All employees sign confidentiality agreements and undergo background checks before handling sensitive data.

Your Rights and Choices

You have significant control over your personal information and how we use it. We believe in transparency and user empowerment, which is why we provide you with various tools and options to manage your data and privacy preferences.

Access and Control Rights

• Access: Request a copy of the personal information we hold about you, including data sources and processing purposes
• Correction: Update or correct inaccurate or incomplete personal information in your account
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations
• Portability: Receive your data in a structured, commonly used format for transfer to another service
• Restriction: Limit how we process your personal information in certain circumstances
• Objection: Object to processing of your personal information for direct marketing or legitimate interests

Communication Preferences

You can control the types of communications you receive from us through your account settings or by using the unsubscribe links in our emails. However, please note that you cannot opt out of certain service-related communications that are necessary for account security and platform functionality.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods are based on the type of information, the purpose for which it was collected, and applicable legal requirements.

Retention Periods

• Account information: Retained while your account is active and for 3 years after account closure
• Usage data and analytics: Retained for 3 years to support service improvement and development
• Communication records: Retained for 2 years for customer service and support purposes
• Financial and billing information: Retained for 7 years to comply with tax and accounting regulations
• Legal and compliance data: Retained as required by applicable laws and regulations

When we no longer need your personal information, we securely delete or anonymize it using industry-standard data destruction methods. Some information may be retained in anonymized form for statistical and research purposes where it cannot be used to identify you personally.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. These technologies help us remember your preferences, maintain your session, and improve our services based on how users interact with our platform.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality, security, and user authentication
• Performance Cookies: Help us understand how users interact with our platform to improve performance
• Functional Cookies: Remember your preferences and settings to enhance your user experience
• Analytics Cookies: Provide insights into platform usage and help us develop new features

You can control cookie settings through your browser preferences, though disabling certain cookies may limit your ability to use some platform features. We also provide cookie preference controls in your account settings where you can manage non-essential cookies.

Third-Party Integrations

Our platform integrates with various third-party services and applications to provide enhanced functionality and automation capabilities. When you connect third-party services to your Werlamortius account, additional privacy considerations may apply based on those services' privacy policies and data practices.

We encourage you to review the privacy policies of any third-party services you connect to our platform. While we carefully vet our integration partners, we cannot control how they collect, use, or protect your information. You can manage and disconnect third-party integrations through your account settings at any time.

Children's Privacy

Werlamortius is designed for business and professional use and is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected personal information from a child under 16, we will take immediate steps to delete that information from our systems.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the information provided below. We will work with you to address any concerns and ensure appropriate protection of your child's privacy.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through your registered email address or by posting a prominent notice on our platform.

We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our platform after we post changes constitutes your acceptance of the updated privacy policy.